19 Sep
|
HealthRecon Connect
|
India
19 Sep
HealthRecon Connect
India
About Health Recon Connect
Health Recon Connect (HRC)
is a healthcare technology and RCM company delivering innovative, AI-driven solutions to improve healthcare revenue cycle performance and efficiency.
About the Role
We are looking for a
Pre-Sales & Account Management Consultant
to drive product adoption and customer growth. The role combines
pre-sales, product demonstrations, account management, and value realization , supporting US healthcare customers remotely from India
Key Responsibilities
Lead engaging
product demonstrations
tailored to customer needs, workflows, and pain points. Partner with Sales and Product teams on
discovery, solution positioning, proposals, RFPs, and POCs . Manage assigned customer accounts and build strong
post-sale relationships . Track customer health, product adoption, KPIs, and
value realization/ROI . Conduct regular
QBRs and customer success reviews , communicating outcomes and business value. Identify
upsell and expansion opportunities
in collaboration with Sales and Product teams. Proactively identify customer risks and support
retention and satisfaction . Collaborate with Product, Engineering,
and Implementation teams to share customer insights and support smooth handovers.
Key Requirements
3+ years of experience
in Account Management, Customer Success, Pre-Sales, or Solution Consulting. Prior experience or strong exposure to
Healthcare RCM
workflows such as Denials, AR, Payments, Eligibility, or Coding. Proven experience presenting and demonstrating
software/technology solutions
to technical and non-technical audiences. Robust
communication, presentation, consultative selling, and stakeholder management
skills. Ability to clearly communicate
KPIs, business value, outcomes, and ROI
to customers. Experience working with
healthcare providers, billing companies, or Health Tech/SaaS products
is preferred. Familiarity with
CRM and customer success tools/metrics , such as Salesforce or equivalent. Ability to work effectively in a
fully remote environment aligned with US time zones .
Location:
India (Remote - US Shift)
Work Week: Monday to Friday
Shift Window: 7:30 PM to 4:00 AM IST (Night Shift)
Employment Type:
Full-time
📌 Pre-Sales & Account Management Consultant (India)
🏢 HealthRecon Connect
📍 India