Customer Support Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted today

Fresher Job

Be an early applicant

About the job

WERE HIRING | CUSTOMER SUPPORT EXECUTIVE CHAT & VOICE

CHAT PROCESS

- Minimum 6 months of customer support experience
- BFSI experience preferred
- Solid written communication and customer-handling skills
- Ability to resolve customer queries efficiently over chat

Blended PROCESS

- Minimum 6 months of experience in the Travel Process
- Excellent verbal communication and customer-handling skills
- Ability to manage customer queries and provide effective resolutions over calls/chat

KEY RESPONSIBILITIES

- Handle customer queries through chat and/or voice channels
- Understand customer concerns and provide accurate, timely resolutions
- Maintain high standards of customer experience and service quality
- Follow defined processes, SOPs, and compliance guidelines
- Document customer interactions accurately in the system




- Escalate complex issues to the appropriate team when required
- Meet defined quality, productivity, and customer satisfaction targets

Working: 5 Days a Week | Rotational Shifts

Week Off: Rotational

Cab Facility: Available within the hiring zone

Education: Graduation is mandatory

Interested candidates can Apply Now-

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Support Executive - Fresher (Haryana)
🏢 Digivance Solutions
📍 Haryana