Enrollment Manager / Enrollment Head We are looking for a dynamic, result-oriented

Enrollment Manager / Enrollment Head

to lead the complete admissions and enrollment process at our school. The ideal candidate should have excellent parent engagement skills, strong communication abilities, a good understanding of the

Cambridge International curriculum , and prior experience in an

International School environment .Key Responsibilities

Manage the

end-to-end enrollment and admissions process , from initial enquiry to confirmed admission.Handle incoming

admission leads

through calls, emails, digital platforms, referrals, and walk-ins.Ensure timely and systematic

lead follow-ups

to improve enquiry-to-admission conversion.Conduct effective

parent counselling

to understand the child’s educational needs and clearly explain the school’s curriculum, philosophy, facilities, and offerings.Confidently explain the

Cambridge International curriculum, learning approach, progression pathways, and key differences from other curricula

to prospective parents.Conduct engaging and professional

school tours

for prospective parents and students.Ensure maximum

conversion of walk-ins and enquiries into confirmed admissions .Respond promptly and professionally to

parent queries

related to curriculum, admissions, fee structure, facilities, transportation, school policies, and other admission-related matters.Build strong relationships with prospective parents throughout the admission journey.Maintain accurate records of enquiries, follow-ups, applications, admissions, and conversion status.Regularly track the admissions pipeline and follow up on pending applications and documentation.Coordinate with Academic, Finance, Administration,



Transport, and other departments to provide parents with a smooth enrollment experience.Analyse enquiry sources, follow-up effectiveness, walk-in conversions, and overall enrollment performance.Support admission campaigns, open houses, parent interaction programmes, and other enrollment-related initiatives.Candidate Profile

Relevant experience in

Admissions / Enrollment / Parent Relations , preferably in an

International School .Prior experience in a

Cambridge curriculum school

will be highly preferred.Good understanding and awareness of the

Cambridge International curriculum and educational approach .Ability to confidently explain the Cambridge curriculum and its benefits to prospective parents.Strong experience in

lead management, follow-ups, and admission conversion .Excellent

parent counselling and interpersonal skills .Excellent command of spoken and written English with

strong language and presentation skills .Confident in conducting school tours and interacting with prospective parents.Strong follow-up skills with a

result-oriented and conversion-focused approach .Skilled, organised, approachable, and capable of handling parent queries patiently and effectively.Ability to manage multiple enquiries and follow-ups without losing track of prospective admissions.Familiarity with CRM, admission management systems, Excel, or similar tools will be an advantage.Key Skills

Lead Management | Lead Follow-ups | Parent Counselling | School Tours | End-to-End Enrollment | Admissions Conversion | Parent Relationship Management | Handling Parent Queries | Walk-in Conversion | Communication Skills | Cambridge Curriculum Awareness | International School Experience | Admission Pipeline Management

📌 “Enrollment Manager / Head – Admissions & Enrollment” (Mumbai)
🏢 Northfield International School
📍 Mumbai