- Making calls to customers
- Explaining company services and products
- Regularly updating and obtaining the lists of individual contact details.
- Submitting daily progress reports
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Keep record of every customer interaction and sales activities.
Qualifications:
- Graduation or equivalent
- Prior experience working as a telecaller or in a similar role
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events
- Excellent interpersonal, research, and record-keeping skills