The Grid - Gaming Arena

HEX Entertainment LLP.

Koramangala, 5th Block

Location Link: https://maps.app.goo.gl/orWErS1LtCwGxHG5A

Recent BEL Road

Location: https://maps.app.goo.gl/dtTKMWkcDE2xBiPE7

Post: Gaming Executive Operations

Areas of Impact: Retail Experience

Salary: upto Rs. 18000 per month. No deductions Plus Performance based incentives

Timings: 2 Shifts: Morning Shift - 11AM to 8PM OR Evening Shift - 2PM to 11 PM

*Working on weekends and public holidays *Weekly off: 1 off between Monday to Thursday

Job Description:

- Performing duties mentioned in Opening and Closing checklists
- Understand the functionality of the games.
- Guide players to play the activities.
- Assisting players with questions & needs.
- Executing in a quick and efficient manner.
- Provide professional and extra care to the players.
- Following SOP before games, in between games and after games
- Getting reviews and Instagram Tags/ Posts/ Followers/ Stories.
- On-the-job performing any unit requirements.




- Performing activities mentioned in the opening and closing checklist of the unit.
- Deal with questions and complaints of players and escalate to seniors when required.
- Manage events and bookings as needed.
- Safeguard gaming equipment.
- Troubleshooting Level 1 issues with equipment
- Reporting equipment failures during the shift by raising a maintenance request.
- Alertness when players are playing activities.
- Administrative activities based on need.

Requirement and skills:

- 12 + additional qualifications will be a plus.
- Proficient in English (oral and written). Must be able to understand and communicate in proper English.
- Good communication skills and with zeal to build carrier in retail sales
- Valuable work Ethics: Punctual, Honest, Hard worker
- Customer service orientation
- Excellent Execution skills
- Flexible for any shifts
- Team player

📌 Operation Executive (Bengaluru)
🏢 Hex Entertainment
📍 Bengaluru