20 Sep
|
Shaadi.Com
|
India
Customer Service Executive – Punjabi Process | Work From Home
• 1+ year experience in Customer Service, Telecalling, or Relationship Management.
• Handle member calls and resolve matchmaking-related doubts and queries.
• Assist members with matchmaking services and provide timely support.
• Manage member follow-ups, retention, and membership renewals.
• Build solid relationships and ensure a smooth customer experience.
Requirements:
• Minimum 12th pass.
• Punjabi is mandatory.
• Prior Work From Home experience is required.
• Strong Wi-Fi/internet connection and a suitable WFH setup are mandatory.
• Candidates from a Punjabi background preferred for better understanding of language and culture.
• Customer service / telecalling experience preferred.
• Good communication and interpersonal skills.
📌 Customer Support Executive (India)
🏢 Shaadi.Com
📍 India