Customer Service Associate ( Domestic Voice Process) (Kolkata)

Customer Service Associate ( Domestic Voice Process) (Kolkata)

20 Sep
|
Red Hibiscus Info Solutions
|
Kolkata

20 Sep

Red Hibiscus Info Solutions

Kolkata

Position: Customer Service Associate

*** Interested candidates can do whatsapp on (phone hidden)****

Salary Details

- CTC: 19,000 per month
- In-Hand Salary: 15,500 per month

Eligibility Criteria

- Minimum qualification: 10+2 (Higher Secondary) or above
- Freshers and experienced candidates can apply
- Positive communication skills in English are mandatory

Work Schedule

- 24/7 Rotational Shifts
- Candidates must be comfortable working in any shift
- 2 Rotational Weekly Offs

Job Responsibilities

- Handle inbound customer calls professionally
- Resolve customer queries and provide appropriate solutions
- Maintain high standards of customer service and customer satisfaction
- Accurately document customer interactions and resolutions
- Accurately document customer interactions and follow company guidelines

Selection Process

1. HR Round
2. Assessment Test
3. Operations Round

📌 Customer Service Associate ( Domestic Voice Process) (Kolkata)
🏢 Red Hibiscus Info Solutions
📍 Kolkata

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