20 Sep
|
Trip Bel Online Private
|
Noida
20 Sep
Trip Bel Online Private
Noida
- Key Responsibilities
- Process and issue travel tickets (airlines, trains, buses) accurately and efficiently.
- Handle travel reservations and bookings using GDS (Amadeus, Sabre, Galileo, etc.) or other ticketing systems.
- Respond to customer enquiries via phone, email, WhatsApp, or in person.
- Provide fare quotes, schedule information, and itinerary options.
- Assist customers with changes, cancellations, re-issuances, and refunds.
- Maintain updated knowledge of airline rules, fare types, taxes, and service charges.
- Ensure all ticketing documentation and customer details are properly recorded.
- Coordinate with airlines, travel partners, and vendors for bookings and confirmations.
- Resolve customer issues and complaints with a skilled approach.
- Generate daily sales reports and maintain ticketing records.
- Follow company policies and procedures for transactions and customer data security.
📌 Ticketing Executive (Noida)
🏢 Trip Bel Online Private
📍 Noida