Roles & Responsibilities

- Make outbound calls to prospective and existing customers to promote company products and services.
- Communicate product features, advantages, and usage details clearly to support informed customer decisions.
- Build and maintain positive customer relationships through professional communication and timely follow-ups.
- Handle customer inquiries, concerns, and objections efficiently while ensuring a high level of customer satisfaction.
- Maintain accurate records of calls, leads, and customer information in CRM or sales management systems.
- Follow up with qualified leads to support steady sales conversions.
- Work in a supportive, no-pressure environment focused on quality communication rather than aggressive selling.

Requirements

- Prior experience in telecalling, telesales, or sales is preferred
- Excellent verbal communication skills with fluency in Hindi and English.
- Professional approach with basic convincing and negotiation skills.
- Self-motivated, disciplined, and comfortable working with structured processes.
- Basic knowledge of computers, internet usage, and CRM software.

📌 Telecaller (New Delhi)
🏢 Sociopool India Private
📍 New Delhi