1. Handle inbound and outbound leads through regular calling, WhatsApp, email, and other communication channels.
2. Make outbound calls to given leads and understand their requirements, business needs, and purchase intent.
3. Manage the complete sales pipeline from lead qualification to conversion and closure.
4. Follow up consistently with prospective customers to move leads through different stages of the sales funnel.
5. Convert qualified leads into paying customers by effectively communicating product/service offerings and addressing customer queries.
6. Maintain regular follow-ups with existing prospects and ensure no potential lead is left unattended.
7. Identify customer requirements and recommend suitable products/services based on their needs.
8. Handle objections, resolve basic customer concerns, and coordinate internally to facilitate smooth closures.
9.



Maintain accurate and updated lead and customer data in the CRM.
10. Record calls, follow-up details, lead status, customer requirements, and next-action dates in the CRM.
11. Track and manage daily/weekly sales activities, follow-ups, conversions, and pending leads.
12. Coordinate with internal teams for pricing, proposals, onboarding, documentation, or other requirements necessary for closure.
13. Build and maintain solid relationships with prospects and converted customers to support repeat business and referrals.
14. Achieve assigned calling, follow-up, conversion, revenue, and customer acquisition targets.
15. Prepare regular reports on lead status, sales pipeline, conversions, and overall business development activities.

📌 Business Development Executive (BDE) (Gurugram)
🏢 Defitex Innovative Solutions
📍 Gurugram