Role & responsibilities

- Coordinate Non-Motor Extended Warranty sales and policy registration.

- Handle warranty programs for Brown & White Goods, consumer electronics, and appliances.

- Coordinate with dealers, retailers, OEMs, service centres, insurers, and customers.

- Manage the complete claims process, including claim registration, document verification, approvals, settlements, and closures.

- Monitor sales, policy issuance, claims, TAT, and pending cases.

- Prepare and maintain MIS reports and program-wise data.

- Coordinate with internal Sales, Operations, Claims, Finance, and IT teams.

- Resolve operational and customer/partner queries within agreed TAT.

Willingness to travel as required for client meetings, dealer/service centre visits, business development,



and operational activities

Preferred candidate profile

- 2-4 years of experience in Extended Warranty, Consumer Durable Warranty, Claims, Insurance, or Service Operations.

- Experience in Brown & White Goods warranty is highly preferred.

- Good understanding of warranty coverage, claims, exclusions, repairs/replacements, and policy administration.

- Valuable Excel/MIS, communication, coordination, and analytical skills.

- Ability to manage multiple programs and stakeholders independently.

- Willingness and flexibility to travel as required

📌 Warranty coordinator - Non motor (Aluva)
🏢 Autocon India Assistance u0026 Administration
📍 Aluva