? Walk‑In Drive | International Customer Support (Voice Process)

? Bengaluru | Infosys BPM

✨ Launch Your Career with a Global Leader! ✨

Infosys BPM is hiring Voice Process Professionals for International Customer Support . If you’re passionate about customer interaction, have strong communication skills, and are ready to work with global clients—this opportunity is for you!

? Role Overview

? Role: International Customer Support – Voice Process

? Mode: 100% Work from Office

? Shifts: Night Shifts | Rotational Week Offs

? Type: Full‑Time

? Experience: 1 - 5 years

? Qualification: Any Full‑Time Graduate (15 years of education)

✅ Mandatory Requirements

✔ International Voice Support experience

✔ Excellent English communication skills (Speak / Read / Write)

✔ Solid customer handling abilities

✔ Willingness to work night shifts

✔ Ready for WFO – Bengaluru location

? What You’ll Do

- Handle international customer interactions via voice support
- Resolve queries with empathy and professionalism
- Build customer rapport through active listening
- Deliver solutions by navigating internal systems
- Adapt quickly to tools, technologies, and evolving processes

? Skill Set We’re Looking For

General Skills:

✔ Strong communication & soft skills

✔ Customer‑centric & empathetic approach

✔ Professional call handling

Technical Skills:

✔ Understanding of basic processes & workflows

✔ Quick learner, tech‑savvy, and adaptable

BE INTERVIEW READY!

Carry Your Resume. Carry Your ID. Carry Your Ambition.

WALK-IN DETAILS

Date:22nd & 24th September 2026

Time: 10:00 AM - 01:00 PM

Venue: IIPM Infosys Phase 2, Gate No. 1 No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana Agrahara, Bengaluru 560100

Landmark: Sunik Industries.

REGISTRATION PROCESS:

The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the next round of interview).





Candidate ID Registration process:

STEP 1: https://career.infosys.com/joblist

STEP 2: Click on "Register" and provide the required details and submit.

STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated.

STEP 4: The candidate ID will be shared to the registered Email ID.

SHL Test (AMCAT ID) Registration process:

This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).

STEP 1:

https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfNEg4MTc4SmkxNmVIaTdmZmQlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE

(Please copy this link, paste it into your Google search bar, and click on the result. )

STEP 2:

Click on "Start New Test" and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further.

STEP 3:

Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen).

NOTE

- During registration, please do fill all the mandate details in the column which are star marks
- Interview Mode: Walk-in
- Attempt all questions in the SHL Assessment app, as there is no negative marking.
- The assessment is proctored, so choose a quiet environment.
- Use a headset or headphones are for clear communication.
- Assessment cleared candidates will be processed further ahead for Ops round
- Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification.
- Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.

Regards,

Infosys BPM Recruitment team

📌 ? Walk‑In Drive | International Customer Support (Voice Process) (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru