We currently have openings in our Voice Process (100% Work from Office).

Designation

- Customer Support Associate

Job Profile

- Resolve customer queries through voice calls

Mandatory Criteria

- Minimum Higher Secondary Pass
- Freshers and experienced candidates can apply
- Basic verbal communication skills in English and Hindi, with no major MTI
- Candidates should not have attended any Tech Mahindra interview in the last 3 months
- Customer-oriented mindset
- No planned leave for the first 3 months after joining
- 5 working days with 2 rotational weekly offs
- 10-hour shift per day comprising 9 working hours and 1-hour break

Interview Process

- HR Round General Screening
- Typing Test- 25 WPM with 90% accuracy
- Operations Round – General Assessment
- Voice Versant Test (V3 and above)

Compensation

- CTC for Freshers: 2,05,830 per annum
- CTC for Experienced Candidates: 2,30,530 per annum (minimum 12 months of BPO experience)





Monthly Take-Home Salary:

- Freshers: 12,442 per month
- Experienced: 14,501 per month

Training

- Training may be conducted during the night shift

Shift Timings

- Any 10-hour shift between 9:00 AM and 9:00 PM in operations
- Night shifts may be applicable during training

Documents Required

- Educational Mark Sheets
- Aadhaar Card
- PAN Card
- Offer Letter, Experience Letter, and last 3 months' salary slips (for experienced candidates only)

Office address:

Tech Mahindra

DLF 2, 1st Floor, Block C

Rajarhat, Kolkata – 700156

(Opposite Geetanjali)

Documents to Carry

- Updated Resume/CV
- Aadhaar Card (Government-issued ID)

Key Note This is a 3-month contractual position.

Contact Person _ Tanaya Saha ((phone hidden))

[email protected]

📌 Walk-in || Mega Walk-in || Tech Mahindra Voice Process || Kolkata
🏢 Tech Mahindra
📍 Kolkata