Walk-in Drive | Help Desk Support Engineer | Hyderabad

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nMovate Technologies is hiring!

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nJoin us for a Walk-in Drive for the position of Help Desk Support Engineer at our Hyderabad office.

nDate: 19th Sept, Saturday

nLocation: Movate Technologies, Trendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana 500032

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nPosition: Help Desk Support Engineer

nExperience: 1 to 3 Years

nKey Requirements

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- Excellent spoken and written English communication skills (B1 CEFR level or above)
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- Strong customer service orientation
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- Mid-level troubleshooting skills
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- Ability to identify and resolve technical issues using SOPs and Knowledge Base articles
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- Experience supporting users through Chat, Phone, and Email
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- Ability to work in a fast-paced support environment
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nTechnical Skills

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- Basic troubleshooting experience on:
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- Windows
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- Mac OS
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- Linux
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- Chrome OS
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- Hardware and software troubleshooting
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- User support and issue resolution
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- Documentation and ticket management
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- Escalation handling and incident management
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nRoles & Responsibilities

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- Provide remote technical support via Phone, Chat, and Email
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- Diagnose and resolve hardware, software, and user-related issues
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- Follow documented troubleshooting procedures and knowledge articles
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- Document issues, resolutions, and troubleshooting steps
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- Collaborate with internal teams for escalations and issue resolution
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- Support deployment of current processes, SOPs, and system changes
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nWhy Join Movate?

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- Work with global customers
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- Gain exposure to multiple technologies and operating systems
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- Fast-paced learning environment
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- Excellent career growth opportunities
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nWalk in and explore exciting career opportunities with Movate Technologies!

nVenue:

nMovate Technologies

nTrendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana 500032

nBring: Updated Resume, Government ID Proof, and Passport-size Photograph.

📌 Walk-in Drive on 19th Sept | Help Desk Support Engineer (Hyderabad)
🏢 Movate
📍 Hyderabad