We are looking for a confident and result-oriented Admission Counsellor who can handle student and parent enquiries, understand their requirements, explain our courses effectively, and convert leads into admissions.
Key Responsibilities
Handle inbound and outbound calls with students and parents.
Understand student requirements and recommend suitable courses/programs.
Explain course details, fees, benefits, career opportunities and admission process clearly.
Follow up with leads through calls and WhatsApp to move them towards admission.
Handle objections related to fees, course selection, competition and decision-making.
Build a good relationship with students and parents and maintain regular communication.
Convert qualified leads into successful admissions and achieve monthly targets.
Maintain accurate lead details, follow-up status and admission records in Excel/CRM.
Coordinate with the academic and administration teams during the admission process.
Ensure timely follow-up with every assigned lead.
Required Skills
Excellent verbal communication and convincing skills.
Strong sales and negotiation ability.
Good listening and interpersonal skills.
Ability to handle student/parent objections confidently.
Target-oriented and persistent with follow-ups.
Basic knowledge of Excel/CRM and data management.
Positive attitude and ability to work in a quick-paced environment.