Urgent Hiring Team Leader For Domestic BPO For Jamshedpur

Urgent Hiring Team Leader For Domestic BPO For Jamshedpur

20 Sep
|
Five Splash Infotech
|
Jamshedpur

20 Sep

Five Splash Infotech

Jamshedpur

Manage and supervise a team of customer support advisors.

Share daily reports, RCA, and action plans with management.

Coordinate with Quality, Training, and WFM teams for performance improvement.

Handle shrinkage, rostering, and floor activities.

Required Candidate profile

Good communication and team handling skills.

Solid knowledge of SLA, AHT, CSAT, and productivity metrics.

Minimum 2 years of experience as a Team Leader.

📌 Urgent Hiring Team Leader For Domestic BPO For Jamshedpur
🏢 Five Splash Infotech
📍 Jamshedpur

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