Description The Trainer will be responsible for training delivery, sales capability development, MIS management The role demands strong analytical capability, excellent facilitation skills, and deep attention to detail to ensure timely, accurate, and impactful training outcomes.

Responsibilities

- Facilitate classroom sessions for products, processes, onboarding programs, and capability building interventions as per requirement

- Design, update, and version-control training content- classroom and E - Learning (presentations, playbooks, facilitator guides, job aids, videos, assessments).

- Ensure all content is accurate, compliant, and aligned to latest product/process changes (e.g., campaigns, policies, GST/Regulatory updates).

- Ensure updation of all digital platforms- Kompanion, KAIRA, KLAPP, Intranet with all Latest policies and products
- Travel onsite for classroom rollouts, audits/observations,



and stakeholder connects.

- Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content
- Prepare and manage monthly training , maintain dashboards comprehensive training documentation, and oversee all associated administrative processes.

Qualifications

- Min 4-5 years of experience in Training with a positive understanding of banking and sales.

Skills to be proficient in:-

Advanced Excel and Power point

Exposure to content creation, MIS/ reporting, classroom delivery will be an added advantage

Certification in Instructional Design/ Microsoft Excel/ Training Facilitation Course

📌 Training Manager-Personal Loan-Sales (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai