Job Responsibilities:

- Make outbound calls to travel agents, tour operators, corporates, and potential guests for room bookings and hotel enquiries.

- Generate and follow up on B2B and B2C leads for room sales.

- Share hotel details, room rates, packages, offers, and availability with clients.

- Maintain regular follow-ups with travel agents and corporate clients.

- Convert enquiries into confirmed bookings and achieve assigned calling/sales targets.

- Maintain updated records of calls, enquiries, follow-ups, and bookings.

- Coordinate with the Front Office and Hotel Operations team for booking confirmation and guest requirements.

- Build and maintain solid relationships with existing and new clients.

Requirements

- 13 years of experience in telecalling, hotel sales, travel, or hospitality preferred.

- Good communication and convincing skills.

- Comfortable making a high volume of calls and following up regularly.

- Basic knowledge of MS Excel / Google Sheets.

- Hotel or travel industry experience will be an advantage.

Key Skills

Telecalling | B2B Sales | B2C Sales | Room Sales | Lead Generation | Follow-ups | Customer Handling | Booking Conversion

📌 Telecaller (Ludhiana)
🏢 Tranquil Vista
📍 Ludhiana