We are looking for a dedicated and detail-oriented Tele Calling Executive to conduct customer feedback calls & monitor branch operations through CCTV to ensure excellent service quality. The ideal candidate should have valuable communication skills, basic computer knowledge, and the ability to identify and report operational issues.

- Make customer feedback calls after service completion.

- Record customer feedback accurately in the Excel.

- Escalate customer complaints and operational issues to the concerned department.

- Verify customer satisfaction and service quality.

- Coordinate with branch managers regarding observations and follow-ups.

- Maintain confidentiality of CCTV footage and customer information.

- Monitor CCTV footage of all branch operations.

- Ensure employees follow company SOPs and service standards.

- Prepare daily observation and incident reports.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Vypin)
🏢 Norona Tech
📍 Vypin