Customer Service Associate (International Technical Voice)
Date posted: 19 September 2026
Pay: ₹25,000.00-₹36,000.00 per month
Role & Responsibilities
Assist customers in identifying service-related needs and provide appropriate solutions.
- Troubleshoot basic network, modem, landline, Internet & Wi-Fi issues.
- Guide customers through common phone hardware and software configurations.
- Provide effective resolutions for customer technical problems.
- Handle customer calls and provide service-status updates.
- Ensure services are restored and issues are resolved efficiently.
- Escalate complex technical issues to higher-level technical support when required
- Desired Candidate Profile
- Experience: 1–4 years in Telecom Technical Support
- BCA Freshers can also apply
- Excellent communication skills required
- Basic understanding of ISP, Internet & Wi-Fi
- Knowledge of Router, Modem & Connectivity issues
- Comfortable working in a 24×7 setting
- Comfortable with rotational shifts & rotational week-offs
- Perks and Benefits
- Annual package: 3.2 LPA – 5.0 LPA.
- 1. Free cab facilities (both sides).
- 1. Medicare facility (Free online consultation with doctor).
Pay: ₹25,000.00 - ₹36,000.00 per month
Benefits
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- Graduation in B Tech or BCA
Education:
- Bachelor's (Required)
Experience:
- Technical support: 1 year (Required)