Technical Support Engineer Responsibilities:

- Responding to technical support tickets.
- Contacting clients to find out the nature of the technical or IT issue.
- Linking to clients' computers via remote access.
- Traveling to clients' office or server location.
- Installing new hardware, software, and networking systems.
- Diagnosing and troubleshooting hardware, networking, and software issues.
- Proposing straightforward and effective solutions.
- Providing basic software training.
- Maintaining good client relations.
- Completing job reports.

Technical Support Engineer Requirements:

- Bachelor’s degree in computer science or information technology.
- Previous work experience as a technical support engineer or desktop support engineer.
- In-depth knowledge of hardware and networking systems.




- Knowledge of operating systems, web services, and API.
- Knowledge of remote access systems such as TeamViewer.
- Ability to troubleshoot complex software and hardware issues.
- Excellent communication skills.
- Critical thinker.
- Good interpersonal skills.

Pay: ₹40,000.00 - ₹45,000.00 per month

Application Question(s)

- Immediate joiner

Experience:
- MDM: 3 years (Preferred)
- Email Security: 3 years (Preferred)
- DLP: 3 years (Preferred)
- CISCO : 3 years (Preferred)
- Defender: 3 years (Preferred)

Work Location: In person

📌 Technical Support Executive (Mumbai)
🏢 Techsol infosec private
📍 Mumbai