Job responsibilities

- Install and configure biometric attendance devices, access control systems, and related software at client locations.
- Provide on-site and remote technical support to resolve hardware, software, and network connectivity issues.
- Conduct training sessions for clients on system operation, data management, and daily usage of the biometric software.
- Perform regular maintenance and servicing of biometric equipment to ensure accurate and reliable performance.
- Integrate attendance software with existing systems such as payroll or HR modules as required by clients.
- Diagnose and troubleshoot system faults, replacing or repairing faulty components when necessary.
- Document all service activities, including installation reports, maintenance logs, and customer feedback.




- Collaborate with the development and sales teams to provide product feedback and improve customer satisfaction.
- Update firmware and software to the latest versions and ensure data backups are performed securely.
- Provide after-sales support and ensure timely response to client service requests and AMC (Annual Maintenance Contract) commitments.

Eligibility: Candidates with Diploma / BCA / B.Sc. IT / ITI

Criteria:

Candidate must be living in Rajkot.

Job Types: Full time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement

License/Certification:
- Driving Licence (Required)
- Aadhaar Card (Required)

Work Location: In person

📌 Technical Support Engineer (Rajkot)
🏢 Devi Electronics
📍 Rajkot