? Position: Team Lead- Admissions

?Location: Gurgaon

?️ Working Days: Monday- Saturday

⏰ Work Timings: 10 AM to 7 PM

? Experience Required: 5-10 years

? Client: Leading Business School

:

We are looking for a Team Lead – Admissions to lead our admissions counselling team for the Undergraduate Programme. The role will be responsible for managing a team of Admission Counsellors, driving the admissions funnel, improving conversion performance, and ensuring a high-quality experience for prospective students and parents. The ideal candidate should have solid people-management skills, a data-driven approach to sales and funnel management, and experience in high-ticket education/admissions sales.

Key Responsibilities:

- Lead, manage, and mentor a team of Admission Counsellors.
- Own the admissions funnel from lead qualification to application and final enrolment.
- Set and monitor individual and team-level admissions and conversion targets.
- Track key funnel metrics and identify areas for improvement.
- Conduct regular performance reviews, coaching sessions, and training for counsellors.
- Develop strategies to improve lead engagement, counselling quality, follow-ups, and conversions.
- Work closely with Marketing and other internal teams to ensure effective lead management.
- Analyse daily, weekly,



and monthly performance and provide actionable insights to leadership.
- Ensure consistent and high-quality counselling for prospective students and parents.
- Handle escalations and support counsellors in complex student/parent conversations.
- Identify process gaps and implement initiatives to improve team productivity and conversion rates.
- Maintain a strong focus on achieving admissions targets while ensuring a positive candidate experience.

Skills & Competencies:

- 5+ years of experience in admissions, education sales, inside sales, or a similar role.
- Prior experience managing a team of Admission Counsellors/Sales Counsellors.
- Proven experience in high-ticket education sales and admissions conversion.
- Strong understanding of admissions/sales funnels and conversion metrics.
- Strong data-driven and analytical approach to performance management.
- Excellent communication, counselling, negotiation, and stakeholder-management skills.
- Strong coaching and people-management capabilities.
- Ability to work in a fast-paced, target-driven environment.
- Experience with leading EdTech companies, universities, or premium education institutions is preferred.
- Experience handling students and parents will be an added advantage.
- MBA/PGDM or a relevant postgraduate qualification is preferred.

📌 Team Lead-Admissions (Gurugram)
🏢 PinnacleU
📍 Gurugram