A Senior Front Office Executive manages the reception area, leads junior administrative staff, and handles high-level visitor and communication flow.

Job Overview

- Role: Senior Front Office Executive

- Department: Administration / Operations

- Experience Required: 3 to 5 years in a front office or corporate reception role

- Key Focus: Overseeing daily reception operations, ensuring elite client service, and supporting internal management.

Key Responsibilities

- Supervision: Lead and guide junior front desk staff or receptionists to ensure smooth shift coverage.

- Guest Relations: Welcome VIP guests, clients, and partners with high professionalism.

- Communication Management: Handle complex phone systems, screen calls for upper management, and route official correspondence.

- Administrative Support: Maintain accurate visitor logs, manage meeting room schedules, and prepare daily or monthly front office reports.

- Vendor & Inventory Control: Track office supplies, stationery, and pantry inventory,



placing reorders when stock runs low.

- Cross-Department Coordination: Work closely with facilities, IT, and security teams to resolve building or visitor issues quickly.

Required Skills & Qualifications

- Education: Bachelor’s degree in Hotel Management, Business Administration, or a related field.

- Experience: Proven history in corporate front office operations or hospitality management.

- Soft Skills: Exceptional verbal communication, active listening, and a polite, customer-first attitude.

- Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and standard office or visitor management software.

- Skilled Presence: Impeccable grooming, punctuality, and high emotional intelligence to handle difficult inquiries or complaints calmly.

Pay: ₹24,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Sr. Front Office Executive (Kochi)
🏢 BK SQUARE INTERNATIONAL CONSULTANT
📍 Kochi