Key Responsibilities by Tool

- SAP Signavio
- Define process modeling standards using BPMN/BPML and govern process architecture.

- Lead business process mapping, migration, and governance using Signavio Process Manager.

- Drive process insights, KPI analysis, and process intelligence for continuous improvement.

- Ensure alignment of business processes with enterprise architecture and downstream systems.

- SAP LeanIX
- Establish enterprise architecture models including business capabilities, application portfolio, and factsheets.

- Define and maintain application portfolio management (APM) structures and lifecycle views.

- Map business processes to IT components, applications, and technology landscape.

- Identify dependencies across applications, interfaces, and business capabilities.

- SAP Cloud ALM
- Design and enable integration for requirements traceability, test management, and deployment governance.

- Establish business process monitoring, KPIs, and quality gates.

- Support lifecycle management including implementation, monitoring,



and release governance.

- Ensure end-to-end traceability from process to test and deployment artifacts.

- ServiceNow Integration
- Design integration with ServiceNow for CMDB alignment, incident, and change management.

- Enable bidirectional synchronization of IT components and application data.

- Align workflows and operational processes between ServiceNow and SAP toolchain.

- Support data validation, cleansing, and governance across systems.

- Cross-Tool Responsibilities

- Define overall solution and integration architecture across the ITC ecosystem.

- Identify integration points, dependencies, and data flows across tools and systems.

- Drive data migration, harmonization, and synchronization across platforms.

- Support project planning, roadmap, milestones, and governance for ITC program.

- Collaborate with business, EA, and IT teams to ensure adoption and alignment.

📌 Solution Architect Integrated Toolchain (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru