Software Engineering Professional (AI Scheduling & Optimization Platform)

Location: Bengaluru

Experience: 4-6 Years

About the Role

We are looking for a highly skilled Software Engineering Professional to lead the transformation of a large-scale workforce scheduling platform into an AI-powered, cloud-native intelligent scheduling ecosystem.

This role combines advanced software engineering, AI/ML, operations research, optimization algorithms, and large-scale platform modernization. The successful candidate will help build next-generation scheduling and decision-intelligence capabilities to optimize the deployment of thousands of field engineers while improving operational efficiency and customer outcomes. [Taskforce...oper-61981 | Word]

Key Responsibilities

- Lead the modernization of a mission-critical scheduling platform into a scalable AI-driven solution.
- Design and implement intelligent scheduling and workforce optimization solutions.
- Develop AI-powered decision support and predictive analytics capabilities.
- Build and optimize high-performance backend systems using modern engineering practices.
- Apply machine learning, operations research, and mathematical optimization techniques to solve complex business challenges.
- Drive system scalability, reliability, performance, and operational excellence.
- Implement DevSecOps, CI/CD, observability, and SRE best practices.
- Collaborate with cross-functional teams to deliver measurable business and customer outcomes. [Taskforce...oper-61981 | Word]

Essential Skills




- Machine Learning and Predictive Analytics
- Generative AI / Large Language Models (LLMs)
- Reinforcement Learning
- Operations Research
- Workforce Optimization
- Constraint-Based Scheduling
- Route Optimization
- Recommendation Systems
- Mathematical Modelling & Simulation
- Java and Python
- Distributed Systems / High-Performance System Design
- Performance Optimization
- DevSecOps
- CI/CD
- Observability & SRE Practices [Taskforce...oper-61981 | Word]

Preferred Skills
- MLOps
- Feature Stores
- Vector Databases
- Data Lakes
- AI Model Lifecycle Management
- Knowledge Graphs
- Agentic AI Frameworks (LangChain, LangGraph, CrewAI, etc.) [Taskforce...oper-61981 | Word]

Ideal Candidate Profile We are looking for professionals who:
- Think in systems rather than individual applications.
- Have experience solving complex optimization and scheduling problems at scale.
- Can blend deep engineering expertise with AI/ML capabilities.
- Bring solid business and operational awareness.
- Are passionate about applying AI to solve real-world challenges.
- Possess a product mindset with a focus on innovation and measurable outcomes. [Taskforce...oper-61981 | Word]

Preferred Backgrounds Candidates from the following domains will be highly relevant:
- Workforce Management
- Scheduling Platforms
- Logistics & Supply Chain
- Telecom Field Operations
- Transportation & Mobility
- Route Optimization
- Operations Research
- AI/ML Platforms
- Decision Intelligence Systems

📌 Software Engineering Professional (Bengaluru)
🏢 BT Group
📍 Bengaluru