Role Overview The Showroom Manager is responsible for overseeing the daily operations of the furniture showroom, driving sales performance, ensuring excellent customer experience, and managing the showroom team. The role also focuses on visual merchandising, inventory coordination, and achieving business targets.

Key Responsibilities1. Sales & Revenue Management

- Drive showroom sales to achieve monthly and annual targets
- Monitor KPIs such as footfall conversion, average ticket size, and upselling
- Develop and execute in-store sales strategies and promotions
- Build relationships with walk-in customers, architects, and interior designers

2. Customer Experience

- Ensure a premium and personalized shopping experience for customers
- Handle customer queries, complaints, and escalations effectively
- Maintain high customer satisfaction and repeat business

3. Showroom Operations

- Oversee day-to-day showroom operations and staff activities
- Ensure store cleanliness, product display standards, and ambience
- Coordinate with warehouse/logistics for timely product availability and deliveries

4. Visual Merchandising

- Maintain attractive and brand-aligned product displays
- Ensure proper layout, signage, and product presentation
- Work with marketing/VM teams for seasonal updates and campaigns

5. Team Management

- Recruit, train, and supervise showroom sales staff




- Set individual targets and monitor team performance
- Conduct regular training on product knowledge and sales techniques

6. Inventory & Stock Coordination

- Track stock levels and coordinate replenishment
- Ensure accurate stock records and minimize losses/damages
- Work closely with supply chain teams

7. Reporting & MIS

- Prepare daily/weekly/monthly sales and performance reports
- Analyze trends and provide insights to improve sales
- Report on competitor activities and market trends

Key Requirements

- Experience: Minimum 8 years in retail sales, preferably in furniture/home décor
- Education: Graduate (MBA preferred)
- Strong sales and customer relationship skills
- Experience in managing retail showroom operations
- Positive understanding of visual merchandising principles
- Leadership and team management capabilities
- Basic knowledge of inventory systems and MS Excel

Key Skills

- Sales & Negotiation
- Customer Handling
- Team Leadership
- Retail Operations
- Visual Merchandising
- Communication Skills

Preferred Background

- Experience in furniture, home décor, lifestyle retail, or luxury retail
- Exposure to working with designers/architects is an added advantage

Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month

Experience

- Retail management: 7 years (Preferred)

Work Location: In person

📌 Showroom Manager (Kozhikode)
🏢 Bronet Group India
📍 Kozhikode