Responsibilities Greet customers and understand their vehicle concerns. Prepare job cards and explain required repairs/services. Coordinate with technicians and workshop team. Provide repair estimates and obtain customer approval.
Keep customers updated on vehicle status and delivery time. Ensure timely vehicle delivery with proper explanation of work done. Handle customer complaints and resolve service-related issues. Coordinate warranty and insurance-related service requirements.
Follow up with customers for feedback and future service. Maintain customer records and achieve customer satisfaction targets.
📌 Service Advisor (Bengaluru)
🏢 Mahindra anant cars
📍 Bengaluru
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