nAbout the Company

nSales Coordination & Business Support to provide end-to-end coordination and backend support to our Sales & Marketing teams.

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nAbout the Role

nHandle Sales Coordination & Sales Support activities and support day-to-day office coordination and business support activities.

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nResponsibilities

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- Handle Sales Coordination & Sales Support activities.
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- Manage customer enquiries, calls, emails and routine customer requirements.
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- Process and track customer orders from booking to dispatch/delivery.
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- Coordinate with Sales order, distibutors partner and internal teams.
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- Follow up with customers for pending payments and outstanding amounts.
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- Maintain customer databases, sales trackers and MIS reports.
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- Coordinate quotations, documentation, product information and print/material requirements.
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- Handle routine customer issues and ensure timely escalation/resolution.
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- Maintain proper records and ensure process compliance.
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- Support day-to-day office coordination and business support activities.
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- Ensure timely follow-up and closure of assigned tasks.
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nQualifications

nGraduate in any discipline.

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nRequired Skills

nExperience in Sales Coordination, Sales Support, Customer Support, Back Office, Order Processing, MIS or similar roles.

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nPreferred Skills

nExcellent communication and customer-handling skills.

nStrong coordination and follow-up abilities.

nBasic to valuable knowledge of MS Excel, Word & PowerPoint.

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nPay range and compensation package

n420000-450000

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📌 Sales Support Coordinator (Gurugram)
🏢 Ozone Group
📍 Gurugram