Sales Manager – B2B & B2C | Telecom / ISPJob Summary

We are looking for an experienced and result-oriented Sales Manager to lead and manage our B2B and B2C sales operations in the Telecom/Internet Service Provider (ISP) segment.

The ideal candidate should have strong experience in sales management, team leadership, customer acquisition, business development, and revenue growth. The candidate will be responsible for developing sales strategies, managing sales teams, achieving business targets, acquiring new customers, and maintaining strong relationships with both corporate and individual customers.

Key Responsibilities

- Develop and implement effective sales strategies for both B2B and B2C segments.
- Lead, manage, motivate, and monitor the performance of the sales team.
- Set and achieve monthly, quarterly, and annual sales and revenue targets.
- Identify new business opportunities and expand the customer base across corporate, enterprise, SME, and individual customers.
- Generate leads through field sales, direct sales, referrals, networking, digital leads, partnerships, and other channels.
- Manage the complete sales cycle from lead generation to customer acquisition and onboarding.
- Build and maintain strong relationships with corporate clients, SMEs, channel partners, and individual customers.
- Conduct client meetings, presentations, negotiations, and product demonstrations.
- Promote and sell Internet Leased Lines (ILL), broadband, MPLS, PRI, SD-WAN, VoIP, and other Telecom/ISP products and services.
- Understand customer requirements and recommend suitable connectivity and telecom solutions.
- Manage proposals, quotations, commercial offers, negotiations, and deal closures.
- Monitor sales pipelines, conversion rates, revenue, customer acquisition, and team performance.




- Prepare regular sales reports, forecasts, and performance updates for management.
- Coordinate with technical, installation, billing, and customer support teams to ensure smooth customer onboarding and service delivery.
- Handle customer escalations and ensure timely resolution of sales and service-related issues.
- Identify opportunities for upselling and cross-selling products and services to existing customers.
- Monitor competitor activities, market trends, pricing, and customer requirements.
- Maintain accurate customer and sales information in CRM systems.
- Train, mentor, and develop sales team members to improve their product knowledge and sales performance.
- Conduct regular team meetings and performance reviews.
- Participate in field visits, networking events, exhibitions, partner meetings, and other business development activities.

Required Skills & Qualifications

- Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred.
- 1–10 years of experience in sales, preferably in the Telecom/ISP industry.
- Previous experience in both B2B and B2C sales will be an advantage.
- Experience in managing and leading sales teams.
- Strong understanding of Telecom/ISP products and services.
- Knowledge of ILL, broadband, leased lines, MPLS, PRI, SD-WAN, VoIP, and related connectivity solutions is preferred.
- Strong communication, presentation, negotiation,



and customer relationship-management skills.
- Proven ability to achieve sales and revenue targets.
- Solid leadership, team-management, and decision-making skills.
- Good knowledge of sales pipeline management and CRM tools.
- Proficiency in MS Office and basic internet/networking concepts.
- Strong problem-solving and analytical skills.
- Ability to work under pressure and manage multiple sales activities simultaneously.
- Willingness to travel for client meetings and field sales activities.

Preferred / Additional Requirements

- Experience managing both B2B and B2C sales teams.
- Experience in corporate, enterprise, SME, retail, or residential broadband sales.
- Existing customer or business network in the local market will be an added advantage.
- Experience in selling ILL, MPLS, SD-WAN, PRI, VoIP, broadband, leased lines, or similar Telecom/ISP products.
- Strong local market knowledge and business development skills.
- Two-wheeler and a valid driving licence will be an added advantage.

What We Offer

- Attractive salary package.
- Performance-based incentives.
- Travel allowance.
- Career growth opportunities.
- Opportunity to lead and grow B2B and B2C sales operations.
- Opportunity to work with corporate, enterprise, SME, and individual customers in the Telecom/ISP industry.

Pay: ₹20,000.00 - ₹55,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Education:
- Diploma (Preferred)

Experience:
- B2B & B2C: 1 year (Required)

Language:
- Tamil,English (Required)

Work Location: In person

📌 Sales Manager –B &C | Telecom / ISP (Coimbatore)
🏢 Skylink Fibernet Private
📍 Coimbatore