1Single Point of Contact for Distributors – Orders/Catalogues/POP & Gift Items/Complaints

2On-time, every time response to ALL Customer Queries

3Punching orders in the ERP as per company policy

4Maintain Pending Order Sheet & coordinate with HO regarding order processing approvals

5Follow all SOP’s related to Order Punching & Processing, Samples, Complain Handling

6Maintain Customer Master – Contact Details, Packing Instructions, Special Instructions, mapped director/RSM & other details

7Maintain special instructions (Urgent material, packing instructions, loading instructions, order clubbing, Samples/Display Sheet/POP/Gift items) checklist against each order & ensure 100% fulfilment

8Share ERP generated production plan with concerned team

9Sharing Dispatch Plan with Customers & Sales & HO team

10Sharing documents to customers,



sales & HO team – Quotations/Orders/PNA Report/Pre-Despatch Order v/s Dispatch comparative report/Post-Despatch Packing List/Undelivered Report/Sample Summary/Invoice/Driver Details/Truck Photos after final packing

11Daily coordination with Production Team regarding Dispatch plan/Urgent Orders/Project Orders

12Daily coordination BSR Team regarding dispatch plan/urgent orders/packing instructions

13Daily coordination Branding & Sampling Team regarding Display Sheet/Catalogue/POP/Gift Items

14Maintain customer complain details & submit updated sheet to HO every week

15Maintain UDR (Undelivered Material) Report on daily/weekly/monthly basis

16Tracking Delivery of material to customers

17Recommend & Maintain inventory level of all finished products to ensure timely order fulfilment

18Daily Cross check physical v/s ERP inventory of 20 finished goods items

Pay: ₹30,000.00 - ₹40,000.00 per month

Perks

- Leave encashment
- Provident Fund

Work Location: In person

📌 Sales Co-ordinator (Tapukara)
🏢 Safedecor
📍 Tapukara