20 Sep
|
Weekday AI (YC W21)
|
Hyderabad
20 Sep
Weekday AI (YC W21)
Hyderabad
**This role is for one of Weekday's clients
Salary range: Rs 500000 - Rs 1600000 (ie INR 5 - 16 LPA)** Min Experience: 5+ years
Location: Hyderabad, Telangana
JobType: full-time
Requirements Key Responsibilities
- Administer RSA Archer platform including users, roles, permissions, and access control
- Troubleshoot Archer issues and perform root cause analysis
- Manage system configuration, security settings, and access controls
- Monitor and troubleshoot data feeds and data publication jobs
- Support Archer upgrades, patches, enhancements, and maintenance activities
- Handle DR activities and certificate lifecycle management
- Manage ServiceNow incidents, service requests, and change requests while ensuring SLA adherence
- Create and maintain runbooks, SOPs, and knowledge base documentation
- Provide on-call support for critical Archer issues when required
Required Skills
- Robust experience in RSA Archer Administration
- Knowledge of Access Control, Role Management, Data Feeds, and Web Services
- Knowledge of Calculations and Data Driven Events
- Good troubleshooting and RCA skills
- Basic SQL knowledge
- Understanding of Active Directory
- Good written communication and documentation skills
- Experience working in shift-based or high-volume support environments
Good to Have
- Knowledge of Windows Server
- Experience with DR activities
- Experience with certificate lifecycle management
- ServiceNow experience
📌 RSA Archer Administrator (Hyderabad)
🏢 Weekday AI (YC W21)
📍 Hyderabad