Job Overview:

We are seeking a detail-oriented, customer-focused Reservation Executive to join our dynamic hospitality tech team. The ideal candidate will be responsible for managing hotel reservations through our online platforms, coordinating with hotel partners, and ensuring a seamless booking experience for guests. This role is ideal for someone who thrives in a fast-paced setting and is passionate about delivering top-notch service in the travel and hospitality space.

Key Responsibilities:

- Manage hotel reservations through the company’s OTA (Online Travel Agency) platform.
- Coordinate with hotel staff and guests to confirm bookings, modifications, or cancellations.
- Resolve booking-related issues promptly and maintain high service standards.
- Maintain accurate and up-to-date booking records in the system.
- Assist in onboarding and training hotel partners on our reservation system.
- Provide technical and operational support for OTA and channel manager integrations.




- Identify and implement opportunities for cross-selling services and upgrades to enhance revenue.

Requirements:

- Freshers with relevant skills and training are welcome to apply.
- Familiarity with hotel management systems (PMS), booking engines, or channel managers is an advantage.
- Robust communication and interpersonal skills.
- Customer-centric approach with a problem-solving attitude.
- Ability to work independently and as part of a collaborative team.
- Comfort working in a fast-paced, tech-driven environment.

· Revenue target-driven mindset with a focus on achieving monthly individual and team KPIs. Pay: ₹16,000.00 - ₹22,000.00 per month

Application Question(s)

- How many years of experience do you have in hotel reservations ?

Work Location: In person

📌 Reservation Executive (Kharghar)
🏢 Credencesoft Private
📍 Kharghar