Job Title

Receptionist / Front Office Executive

Department

Front Office / Administration

Job Location

Rudra Automotive Group – Dealership

Key Responsibilities

- Welcome and greet customers, visitors, and guests in a professional and courteous manner.
- Manage the reception/front desk and ensure a positive customer experience.
- Attend and handle incoming telephone calls and transfer calls to the concerned department/person.
- Receive and guide customers to the appropriate Sales, Service, Insurance, or other departments.
- Maintain visitor records, appointment schedules, and front-office registers.
- Handle incoming and outgoing courier, documents, and correspondence.
- Coordinate customer appointments and inform concerned team members about scheduled visits.
- Maintain proper records of customer enquiries and forward them to the concerned department.
- Assist in preparing basic reports, letters, documents, and other administrative work.
- Maintain cleanliness and proper presentation of the reception area.
- Coordinate with Sales, Service, HR, and Administration teams for day-to-day requirements.
- Handle customer queries at the front desk and ensure timely communication to the concerned person.




- Maintain confidentiality of company and customer information.
- Perform other front-office and administrative duties assigned by the reporting manager.

Required Skills
- Valuable communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Basic knowledge of MS Office, Word and Excel.
- Good telephone etiquette.
- Customer-handling and coordination skills.
- Ability to multitask and manage visitors/calls efficiently.
- Basic English and Hindi/Bengali communication skills.

Qualification & Experience
- Qualification: 12th Pass / Graduate.
- Experience: 0–2 years in Reception, Front Office, Customer Service, or Administration.
- Freshers with good communication skills may also be considered.

Key Competencies Customer Service | Communication | Telephone Etiquette | Coordination | Front Office Management | MS Office | Professional Behaviour

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Receptionist (Santuri)
🏢 rudraautomobilespvtltd
📍 Santuri