We are hiring Receptionist/Admin executive for Travel Industry

Chennai location- Egmore

Female staff is required.

Fresher or experience is fine.

Sal Max up to 23k

Graduation not required. 6 days working, 1 day rotational off.

Immediate joining is required.

for receptionist:

1. Front Desk Management

- Greet walk in customers politely
- Maintain a clean and organized reception area
- Manage visitor flow and ensure customers are attended to quickly

2. Customer Interaction

- Answer phone calls professionally
- Respond to WhatsApp and email inquiries
- Provide basic information on travel packages, flights, hotels, and visas

3. Appointment & Scheduling

- Book appointments for travel consultants
- Maintain daily schedules and update staff on customer arrivals

4. Inquiry Handling

- Understand customer needs and direct them to the right department
- Record customer details for follow up

5. Administrative Support

- Assist with data entry and filing
- Update customer records
- Help prepare straightforward travel documents (forms,



checklists, etc.)
- Courier in and out handling.
- Tracking of staffs in and out
- Track of customer enquiries and follow-up staff on same
- Handle basic document collection (passport copies, ID proofs).

6. Coordination with Internal Teams

- Communicate with ticketing, visa, and holidays departments
- Ensure smooth flow of customer information

7. Basic Complaint Handling

- Listen to customer concerns
- Provide immediate assistance or escalate to the right team

Skills:
- Strong verbal communication and customer service skills
- Pleasant personality and professional appearance
- Ability to multitask in a fastpaced environment
- Good computer skills (email, WhatsApp, CRM/data entry)
- Organized, punctual, and reliable
- Positive attitude and willingness to learn.

Pls call Durga (phone hidden) for more info. Thanks,

Durga

(phone hidden)

📌 Receptionist/ Administrator, female (Chennai)
🏢 Creative Hands HR
📍 Chennai