Key Responsibilities

1. QMS & Documentation

- Maintain and control SOPs, formats, specifications, master documents and QA records.
- Ensure proper document issuance, revision, retrieval and archival.
- Maintain Deviation, CAPA, Change Control and Non-Conformance records.

2. Batch Documentation & Review

- Review BMR/BPR, IPQA records and QC reports for completeness and compliance.
- Ensure all required checks and documents are completed before batch closure/release.
- Ensure deviations and discrepancies are properly addressed before release.

3. Deviation, CAPA & Investigation

- Record and investigate deviations and non-conformances.
- Perform/coordinate Root Cause Analysis (RCA).
- Define CAPA with concerned departments and track timely closure.
- Check CAPA effectiveness and recurring quality issues.

4. GMP & Process Compliance

- Conduct regular GMP and QA audits of manufacturing, filling, packing and warehouse areas.
- Ensure compliance with approved SOPs and Positive Documentation Practices.
- Report non-compliance and ensure corrective actions are implemented.

5. IPQA Oversight





- Review line-clearance and in-process quality records.
- Monitor recurring issues related to shade, filling, leakage, components, packing and coding.
- Coordinate corrective action with Production, IPQA and QC.

6. Product & Packaging Quality

- Ensure adherence to approved product, shade and packaging specifications.
- Coordinate with QC, Production, NPD, Packaging and Warehouse on quality issues.
- Review quality aspects of product/packaging changes.

7. Complaints & Quality Issues

- Support investigation of customer complaints, market complaints, returns and product defects.
- Identify quality trends and initiate CAPA for recurring issues.

8. Audit & Compliance

- Maintain audit-ready QA documentation.
- Support internal, customer and regulatory audits.
- Track audit observations and ensure timely closure.

Key Accountability

QMS Compliance | Batch Documentation | GMP | Deviation Control | CAPA Closure | Audit Readiness | Product Quality

📌 Quality (Gurugram)
🏢 Vermilion Cosmetics
📍 Gurugram