Position: Public Relations Executive

Department: Front Office / Public Relations

Industry: Hospital / Healthcare

Experience: 0–2 years

CONTACT : (phone hidden)

Job Summary

We are looking for a friendly and responsible Public Relations Executive to assist patients and their attendants, coordinate with hospital departments, provide information about hospital services, and support patients with basic billing-related queries.

Key Responsibilities

- Welcome patients and attendants and provide courteous assistance.
- Guide patients to the appropriate department, doctor, consultation room, laboratory, pharmacy, billing counter, etc.
- Explain hospital procedures, services, timings, and basic processes to patients and attendants.
- Coordinate with doctors, nurses, billing, reception, and other departments for smooth patient service.
- Assist patients with admission, discharge, appointments, and other front-office procedures.
- Handle basic billing queries and guide patients regarding estimates, payments, receipts, insurance/TPA procedures, and pending documents.
- Coordinate with the billing department to resolve patient-related billing concerns.




- Address patient queries and complaints professionally and escalate issues to the concerned department when required.
- Maintain good communication and a positive relationship with patients and their attendants.
- Collect patient feedback and communicate relevant concerns to the management.
- Maintain basic records, reports, and daily PR/front-office activities.
- Ensure patient confidentiality and follow hospital policies and procedures.

Required Skills
- Positive communication and interpersonal skills.
- Patient-friendly and polite approach.
- Basic knowledge of hospital operations and billing procedures.
- Ability to coordinate with multiple departments.
- Good problem-solving and complaint-handling skills.
- Basic computer knowledge.
- Ability to work in shifts, if required.
- Knowledge of English and the local language is preferred.

Qualifications Education: Any Graduate / Diploma

Experience: At least 2 years in hospital front office, patient relations, reception, billing.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Public Relations Executive (Hyderabad)
🏢 reviveplus hospital
📍 Hyderabad