About HealthRecon Connect

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nHealthRecon Connect (HRC) is a healthcare technology and RCM company delivering innovative, AI-driven solutions to improve healthcare revenue cycle performance and efficiency.

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nAbout the Role

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nWe are looking for a Pre-Sales & Account Management Consultant to drive product adoption and customer growth. The role combines pre-sales, product demonstrations, account management, and value realization , supporting US healthcare customers remotely from India

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nKey Responsibilities

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- Lead engaging product demonstrations tailored to customer needs, workflows, and pain points.
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- Partner with Sales and Product teams on discovery, solution positioning, proposals, RFPs, and POCs .
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- Manage assigned customer accounts and build robust post-sale relationships .
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- Track customer health, product adoption, KPIs, and value realization/ROI .
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- Conduct regular QBRs and customer success reviews , communicating outcomes and business value.
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- Identify upsell and expansion opportunities in collaboration with Sales and Product teams.
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- Proactively identify customer risks and support retention and satisfaction .
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- Collaborate with Product, Engineering,



and Implementation teams to share customer insights and support smooth handovers.
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nKey Requirements

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- 3+ years of experience in Account Management, Customer Success, Pre-Sales, or Solution Consulting.
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- Prior experience or strong exposure to Healthcare RCM workflows such as Denials, AR, Payments, Eligibility, or Coding.
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- Proven experience presenting and demonstrating software/technology solutions to technical and non-technical audiences.
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- Strong communication, presentation, consultative selling, and stakeholder management skills.
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- Ability to clearly communicate KPIs, business value, outcomes, and ROI to customers.
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- Experience working with healthcare providers, billing companies, or HealthTech/SaaS products is preferred.
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- Familiarity with CRM and customer success tools/metrics , such as Salesforce or equivalent.
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- Ability to work effectively in a fully remote environment aligned with US time zones .
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nLocation: India (Remote - US Shift)

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nWork Week:

nMonday to Friday

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nShift Window:

n7:30 PM to 4:00 AM IST (Night Shift)

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nEmployment Type: Full-time

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📌 Pre-Sales & Account Management Consultant (Bhopal)
🏢 HealthRecon Connect
📍 Bhopal