Designation Title: Pet Relationship

Manager Reporting to: Business Lead, Offline Channel

Job location: Bengaluru

Detailed

- First impressions matter! You'll be the first point of contact for pet parents, setting the tone for their visit.

- Manage Customer journey and visit schedule calendar for Vets, Groomers, and customers.

- Answering questions, addressing concerns, and providing transparent communication about services and products.

- Consultative selling, cross selling and upselling of products and services.

- Manage shelf space, display and merchandising. Demonstrating a strong knowledge of our pet retail products, recommending solutions based on pet needs, and processing transactions.

- Getting to know our pet parents and their furry companions, fostering trust, and creating a welcoming environment.

- Handling paperwork efficiently, maintaining accurate records, and keeping the clinic environment organized.

- Maintain the service levels and adherence to Standard operating procedures of the Facility.

Pay: ₹12,787.74 - ₹47,506.96 per month

Work Location: In person

📌 Pet Relationship Manager (PRM) (Bengaluru)
🏢 SuperTails
📍 Bengaluru