Position: Program Manager - Vendor & Partnership Management

Location: Mumbai, Maharashtra / Noida, Uttar Pradesh / Bengaluru, Karnataka

Business: Lending

Employment Type: Full-time Employment

Work Setting: On-site

Experience Required: 4-6 years

Education: Undergraduate

Number of Positions: 1

Key Responsibilities

- Own the end-to-end vendor and partnership management lifecycle across the business.
- Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes.
- Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements.
- Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments.
- Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution.
- Manage vendor onboarding, documentation, governance, and compliance requirements.
- Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics.
- Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency.
- Act as the primary point of contact for vendors and internal stakeholders,



ensuring seamless communication and execution across ongoing engagements.
- Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships.

Preferred Skills

- 4-6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role.
- Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong analytical and problem-solving abilities with high attention to detail.
- Proficiency in Microsoft Excel and PowerPoint;

experience with procurement or ERP systems will be an added advantage.

- Excellent communication, ownership, and execution skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Paytm - Program Management - Team Lead - Vendor & Partnership Management (India)
🏢 Paytm
📍 India