- Attend to customers and understand their eyewear and vision-related requirements.

- Explain and recommend suitable frames, lenses, sunglasses and other optical products based on prescription and customer needs.

- Achieve monthly sales and revenue targets.

- Generate sales through walk-in customers and follow up with potential customers.

- Coordinate with optometrists and the clinical team for prescription-related requirements.

- Take accurate measurements and ensure proper order placement.

- Explain lens options, coatings, pricing, offers and delivery timelines to customers.

- Maintain proper records of orders, payments, deliveries and customer details.

- Coordinate with the laboratory/vendor for timely processing and delivery of orders.

- Ensure proper display, stock availability and merchandising of optical products.

- Handle customer queries, complaints and product-related concerns professionally.

- Promote repeat purchases, referrals and customer relationships.

- Ensure the optical area is clean, organised and presentable.

- Follow company policies, billing procedures and inventory control processes.

📌 Optical Sales Executive (Gurugram)
🏢 Eye Q
📍 Gurugram