Koodam Spaces is looking for an Operations Manager to be the backbone of day-to-day functioning at the space, and the first point of contact for everyone who walks through the door. This is a hands-on, front-facing role suited to someone who genuinely enjoys working with people, takes ownership of getting things done, and is comfortable wearing several hats across operations, customer relationships, vendor coordination, and revenue generation.

You will be based full time at the Thoraipakkam space and will be central to how smoothly it runs, how members and visitors experience it, and how well it grows.

What You'll Do

Space & Front Office Operations

● Oversee day-to-day functioning of the space, including opening/closing, upkeep, cleanliness, and readiness for use

● Be the primary point of contact at the front desk for walk-ins, members, and visitors

● Maintain and organise documentation — member agreements, vendor contracts, compliance records, and other operational paperwork

● Ensure health, safety, and hygiene standards are consistently maintained

Customer & Member Relations

● Manage member onboarding, day-to-day queries, and issue resolution with a warm, service-first approach

● Build relationships that support member retention and a positive experience of the space

● Handle escalations calmly and know when to loop in leadership

Vendor & Financial Coordination

● Coordinate with vendors for maintenance, housekeeping, security, internet, and other space requirements

● Negotiate terms and manage ongoing vendor relationships to ensure service quality and cost efficiency

● Maintain day-to-day account entries (cash, UPI, invoices, expenses) — training will be provided





● Co-ordinate with CA / CS to ensure monthly/quarterly/annual compliances are done on time

Events & Revenue Growth

● Plan and coordinate the setup and smooth running of events hosted at the space, working closely with organisers

● Proactively identify and pursue collaborations, partnerships, and bookings that bring in additional revenue

● Reach out to potential collaborators, community organisations, and businesses to explore new opportunities for the space and provide inputs for marketing executive

What We're Looking For

● A genuine people person — someone who enjoys interacting with a wide range of people and puts them at ease

● Prior experience in front office, operations, hospitality, facility, or coworking space management is preferable but not necessary

● Strong organisational skills and comfort with documentation and record-keeping

● Willingness to learn basic accounting and financial entry processes (training provided)

● A proactive, ownership-driven attitude — someone who will identify problems and opportunities without being told to

● Confidence in reaching out to new people and organisations to build collaborations (cold outreach, networking)

● Comfort with basic digital tools — spreadsheets, booking systems, messaging platforms

● Prior experience coordinating events is a strong plus

● Fluency in English and Tamil required, for day-to-day interactions across a varied member base

Pay: ₹22,000.00 - ₹24,000.00 per month

Ability to commute/relocate

- Thoraipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
- Willing to be available 6 days a week?

Work Location: In person

📌 Operations Manager (Thoraipakkam)
🏢 Katha Kali Koodam Enterprises
📍 Thoraipakkam