About Arkaya and the Role

Arkaya Mukteshwar is a boutique luxury hill resort set against the Himalayan ranges of Kumaon, with 25 keys, the 180 Degree Restobar and the Shikhar Hall event space. We are building Arkaya into a leading Indian luxury hospitality brand, where every guest experience rests on disciplined back-office systems.

We are seeking an experienced, hands-on professional to take complete ownership of the property's accounts, inventory and HR, while assisting the General Manager with day-to-day administration. As a boutique property, we believe in a lean, capable team, so this single role brings together responsibilities that larger hotels spread across several departments. The ideal candidate moves easily from the day book to a vendor query to a staff concern within the same hour, and handles each with precision and care.

Key Responsibilities

- Accounts and Finance

- Maintain the resort's complete accounts in Tally, recording all cash, bank, sales, purchase and journal entries accurately and on time.
- Maintain the day book separately and update it daily to provide a clear, up-to-date record of the property's daily transactions.
- Reconcile daily revenue from rooms, the restobar, events and other outlets against the hotel software reports and payment settlements.
- Manage petty cash, cash-in-hand, and bank reconciliations, and provide management with a daily closing balance report.
- Process vendor bills, verify them against purchase orders and goods received, and schedule approved payments.
- Track receivables from OTAs, corporate clients, travel agents and event bookings, and follow up on outstanding amounts.
- Prepare and maintain records for GST, TDS and other statutory compliances, and coordinate with the company's CA for filings and audits.
- Share monthly MIS reports on revenue, expenses and cash flow with the GM and Directors.

- Property Administration
- In administration, the role supports the General Manager by handling the groundwork so the GM can focus on guests and operations. Assist the GM with day-to-day property administration, including vendor coordination, service contracts, and utilities.
- Maintain licences, registrations, insurance and compliance documents,



tracking renewal dates so nothing lapses.
- Manage office documentation, correspondence and filing, both physical and digital.
- Coordinate staff accommodation, meals, transport and other facilities.
- Support the GM with purchase requisitions, quotations and vendor comparisons.
- Support the GM as the liaison with local authorities, government offices and service providers when required.

- Inventory and Asset Control

- Run the inventory systems already established at the property, and update them from time to time as operations evolve.
- Record all stock movement for F&B;, housekeeping, linen, crockery, amenities, and stores, matching issues to requisitions.
- Conduct periodic physical stock counts and asset verification, and reconcile them against records.
- Flag shortages, damages, pilferage and slow-moving stock to management promptly.
- Maintain the asset register for movable items such as furniture, beds, linen and equipment.
- Set reorder levels with department heads to avoid both stock-outs and overstocking.

- Human Resources

- Maintain complete, timely employment records: personnel files, appointment letters, ID and address proofs, contracts, and exit documents.
- Maintain strict confidentiality of all employee information, including salaries, personal records, disciplinary matters and grievances, sharing it only with authorized management.
- Manage attendance, leave, overtime and shift records, and prepare monthly payroll inputs.
- Handle statutory HR compliance, including PF, ESI, and other applicable labour law requirements.
- Coordinate recruitment for property staff: source, screen, schedule interviews, and complete joining formalities.
- Run onboarding and induction, including orientation to the staff handbook, SOPs and property policies.
- Uphold strict discipline across the property: enforce the staff handbook,



code of conduct, and SOPs consistently, and handle warnings and disciplinary action fairly, with proper documentation.
- Handle separations and exit formalities, including full-and-final settlement, handovers and required documentation.
- Maintain a healthy, respectful work environment, addressing grievances fairly and early.
- Support staff engagement, welfare initiatives and training schedules with department heads.

Requirements

- Qualifications and Experience: Bachelor's degree in Commerce (B.Com) or equivalent; M.Com, MBA (Finance/HR) or a diploma in HR is an advantage.
- 7–9 years of combined experience across accounts, administration and HR.
- Prior experience in a hotel, resort or hospitality setting is strongly preferred.

Technical Skills

- Strong working knowledge of Tally (Tally Prime / Tally ERP 9), for maintaining complete accounts: ledgers, vouchers and reconciliations.
- Working knowledge of GST, TDS and basic statutory accounting.
- Familiarity with PF, ESI and Indian labour law compliances.
- Proficiency in MS Excel (including formulas and reports), Word and email.
- Experience with inventory control systems; exposure to hotel property management software is a plus.

Personal Attributes

- A true multi-tasker who can manage accounts, admin, inventory and HR single-handedly without letting any area slip.
- Unquestionable integrity and absolute discretion: cash, financial data and employee information must be handled in strict confidence at all times.
- Organized and detail-oriented, with a habit of keeping records current rather than catching up later.
- A disciplined skilled who leads by example: approachable and fair with staff, yet firm and consistent in enforcing policy.
- Strong written and spoken communication in Hindi and English.
- Willing to live and work at a hill location in Mukteshwar.

What We Offer

- A senior, high-ownership role at a growing luxury hospitality brand.
- Direct exposure to the GM and Directors, with a real say in how the property runs its systems.
- Competitive salary based on experience, plus accommodation and food.
- A calm, scenic Himalayan workplace.

📌 Manager - Accounts, Administration & HR (Nainital)
🏢 Arkaya Mukteshwar
📍 Nainital