Owns and manages the customer experience of small/mid-sized customers

(Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk.

Key Responsibilities:

- Manages the end to end shipment process in compliance with all company procedures.

- Looks after Essential Services customers.

- Owns all customer issues and facilitates their timely and effective.

- resolution by engaging relevant internal stakeholders.

What We Offer:

- Impact: Your work directly contributes to the success of our global operations.

- Opportunity: Ample opportunities for qualified and personal growth.

- Innovation:



Join a forward-thinking team embracing cutting-edge technologies.

- Global Exposure: Collaborate with diverse colleagues in an international business environment.

- Work-Life Balance: We value work-life balance and offer flexible working arrangements.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Logistics Customer Experience and Operations Specialist (Mumbai)
🏢 A.P. Moller - Maersk
📍 Mumbai