Not suitable for: CRM end-users, pure MIS/reporting profiles, or candidates without team-handling experience.

KPIs

- Verified new leads added per month
- Sales team activity compliance (leads worked & logged)
- Regional targets
- CRM hygiene (duplicates, stale/idle leads)
- Lead-to-opportunity conversion %
- Weekly audit; no lead idle beyond 14 days
- Quarterly improvement

Key Responsibilities A. CRM Ownership & Automation (Zoho)
- Own Zoho CRM end-to-end: administration, workflows, blueprints, assignment rules, deduplication,

dashboards
- Automate everything possible — lead assignment (round-robin, exclusive ownership), follow-up

reminders, auto-recycling of untouched leads back to the common pool, escalation alerts
- Segment and score the lead database; archive junk, prioritise active prospects

B. Sales Team Enforcement
- Accountable for ensuring every salesperson works their assigned leads and records all activity in CRM

— calls, follow-ups, outcomes
- Track activity compliance daily/weekly; flag non-performance to management with data
- Eliminate duplicate calling through strict ownership rules

C. Lead Generation Team
- Recruit, train, and manage lead-generation executives
- Build worldwide lead pipelines (LinkedIn,



trade directories, import-export data, B2B platforms,

exhibition lists)
- Every lead entered must be verified and fit our customer profile — quality over volume
- Set monthly lead targets by region and track team output

Candidate Profile
- 8–12 years in Sales Operations / CRM Management, with minimum 4–5 years hands-on Zoho CRM

administration — workflows, blueprints, automations, assignment rules (not just end-user experience)
- Experience building or managing a lead-generation / data-mining team
- Working knowledge of B2B lead sourcing tools (LinkedIn Sales Navigator, Apollo/Lusha or similar)
- Assertive, process-driven — able to enforce discipline on a sales team.

Connect with us at [email protected] or +91 87963 32506. Pay: From ₹1,000,000.00 per year

Advantages

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:
- Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
- List your skillset.

Experience:
- ZOHO CRM: 5 years (Required)

Location:
- Delhi (Required)

Work Location: In person

📌 Lead Generation, Administration and Implementation- ZOHO CRM (Delhi)
🏢 Flybunch Ventures Private
📍 Delhi