Company Description:

We’re Hiring | Jewellery Technology Functional Specialist

JWERO is expanding its team and looking for a Jewellery Technology Functional Specialist with strong hands-on experience using Jewellery ERP software .

? Bhayandar West, Mumbai | Office-based

What will you do?

You will work closely with our business, product and technology teams to:

- Understand jewellery business processes and software workflows
- Support implementation and onboarding of jewellery businesses
- Help customers and internal teams use technology effectively
- Translate real-world jewellery business requirements into practical software workflows
- Suggest improvements based on your hands-on ERP experience
- Document business processes and functional requirements
- Coordinate with the technology team on functional requirements and issues

• Gradually take ownership of the Application Support & Customer Success function

Who are we looking for?

Hands-on Jewellery ERP experience is essential.

You should:

• Have practical experience using or supporting Jewellery ERP software

• Understand jewellery business operations, not just ERP screens

• Be able to analyse processes and suggest better ways of working

• Have strong attention to detail and problem-solving ability





• Communicate comfortably with business users and technology teams

• Be willing to take ownership and grow beyond routine support work

Software development experience is not required.

Growth opportunities

This role is designed for someone who wants to build a career at the intersection of jewellery business, technology and customer success .

The role can progressively grow into:

Jewellery Functional Specialist → Implementation & Customer Success → Application Support Lead

You will work closely with our product and technology teams and have the opportunity to contribute your practical jewellery-business knowledge to how software workflows are designed and improved.

Location

Bhayandar West, Mumbai — Office-based

If you have hands-on Jewellery ERP experience and understand how jewellery businesses actually operate, we would like to hear from you.

Please share your CV at [email protected] / LinkedIn profile and mention:

1. Jewellery ERP(s) you have worked with
2. Modules you have handled
3. Years of hands-on experience
4. Current location

Please apply only if you have actual hands-on Jewellery ERP experience.

📌 Jewellery Technology Functional Specialist (Mira Bhayandar)
🏢 Jwero.ai
📍 Mira Bhayandar