20 Sep
|
White Horse Manpower Consultancy
|
Pune
20 Sep
White Horse Manpower Consultancy
Pune
Provide L1 Application Support to users resolve basic application-related issues
Hands-on knowledge of ServiceNow other ticketing tools
Log, categorize, prioritize, update close support tickets withindefined SLAs
Monitor and manage incidents, service
Required Candidate profile
Troubleshoot basic application and access-related issues and escalate complex problems to the appropriate teams.
Excellent communication and customer service skills.
Candidates with voice support
Perks and advantages
Plus incentives and Bonuses
📌 IT Service Desk Executives Service Now, Ticketing Tool Pune 1.5+ Yrs
🏢 White Horse Manpower Consultancy
📍 Pune