Role & responsibilities :

- Should have deep knowledge of email flow and Microsoft outlook configuration and troubleshooting.
- Should have working knowledge of FortiGate Firewall, Networking devices, Aruba Wi-Fi, and VPN technologies.
- Server Management AD and DNS server Management, Windows servers, Hyper V.
- Manage the configuration and operation of client-based computer operating systems
- Proactively monitor product/services/site performance, uptime, availability and analyze logs/metrics.
- Should have strong knowledge of backups, retention, DR, NAS, SAN.
- Office 365 administration for apps and applying licenses.
- Should be very good in troubleshooting of Laptops and desktops.
- Should be good in helpdesk and vendor management.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Administrate infrastructure, antivirus, databases, malware/ransomware protection software and other processes.
- Review server logs and fix accordingly.
- Can manage regular Microsoft updates on windows 10,11 and server editions of OS.
- Provide technical support for hardware and software.
- Install and test computer-related equipment
- Responsible for IT inventory and compliance management
- Preparing daily, weekly, and monthly it infra reports.




- Proactively ensure the highest level of systems and infrastructure availability
- Preparing and follow SOP document for all IT-related work like Laptop Formatting, Standard Software Installation, Backups, Email config, etc.
- Should have knowledge of VC softwares like Zoom / Webex / MS Team / Google meet
- Candidates with Knowledge of Domain, Hosting and DNS Management are preferred
- Candidates with knowledge of CCTV management is preferred
- Candidates with working knowledge of Email Server is preferred.

PLEASE NOTE: Candidates residing nearby to Mumbai Central -South Mumbai preferred.

Candidates beyond Dadar WILL NOT BE CONSIDERED.

ALL SATURDAYS WORKING-OPEN TO WORK IN FLEXIBLE TIMINGS.

Preferred candidate profile

- Willingness and readiness to work in rotational shifts and on Saturdays or Sundays, as required by business and IT operational needs.
- Willing to learn and adapt to changing work requirements.
- Robust attention to detail.
- Excellent organizational and time management skills.
- High level of honesty and integrity.
- Strong multitasking abilities with the capability to prioritize tasks effectively.
- Ability to work efficiently under tight deadlines and pressure.
- Most importantly, the ability to handle highly confidential and sensitive information with the utmost discretion.

📌 IT Executive/Senior IT Executive (Mumbai)
🏢 Soex India
📍 Mumbai