20 Sep
|
AXIS SERVICES
|
Hyderabad
20 Sep
AXIS SERVICES
Hyderabad
International Customer Chat Support//1 Year experience// 29k Take home.
Job Summary
We are hiring experienced International Chat Support Executives for a non-voice customer support process. The role involves assisting international customers through chat, resolving their queries, and ensuring a high-quality customer experience.
Key Responsibilities
- Handle customer queries and concerns through international chat support.
- Provide accurate and timely resolutions while maintaining a skilled tone.
- Understand customer requirements and troubleshoot issues effectively.
- Maintain required quality, productivity, and customer satisfaction standards.
- Document customer interactions and update relevant information in the system.
- Follow company policies, process guidelines, and data-security standards.
Eligibility & Requirements
- Minimum 1 year of experience in International Customer Support Chat/Non-Voice Process.
- Excellent written and verbal English communication skills.
- Strong typing, comprehension, and problem-solving skills.
- Comfortable working in rotational shifts and rotational week-offs.
- Candidates who can join immediately or at short notice are preferred.
Compensation & Benefits
- 29,000 Fixed Take-Home Salary
- 5 Working Days
- 2 Week-Offs
- Rotational Shifts
- Rotational Week-Offs
- Two-Way Cab Facility available for employees within a 23 km radius, subject to company transport policies.
Candidate Preference Immediate Joiners are preferred.
📌 International chat support / 1 year experience / fixed take home. (Hyderabad)
🏢 AXIS SERVICES
📍 Hyderabad