- To create, lead and manage the newly created cabs & attachment operations.
- Resolving problems of vendors, drivers and customers.
- Ensure the smooth day-to-day operations of the department.
- Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
- Lead generation, marketing and business development.
- Handling and following up with vendors and drivers on monthly payments and GST.
- Tie-ups with corporate companies/showrooms.
- Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a excellent customer experience.
- Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment.
- Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
- Should be meeting your vendor On-boarding targets and KPIs.
- Monitoring retention and turnover rates of new attachments.
- Coordinate and support to the call centre team whenever needed.
- Providing training to the vendors and chauffeurs. Role & responsibilities.
Qualifications and Requirements
- A bachelor's degree/master's.
- 2 to 07 years of any relevant experience in Sales, Admin & Vendor Management.
- Good negotiation skills and expertise in MS Office.
- Proficient in both written and oral communication in English and Tamil.
- Good problem solver and creative thinker, Excellent planning, organizing and time management skills.